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SAP Change Makers

Game-changing insights by SAP industry experts

​​Join SAP Services and Support as we speak with thought leaders and industry experts on how they approach common challenges in changing the way customers meet their business objectives, optimize their SAP solutions, and achieve a faster time-to-value.

  • All Episodes
SAP Business Network: Effecting Change through Transparency, Resiliency and Sustainability

In this episode Joern Keller, Executive Vice President and Chief Product Officer, SAP Business Network, shares with us some of the recent innovations to the world’s largest business-to-business digital platform

Published: 11. September 2024

Duration: 0:18:48

Transforming Customer Experience with AI

In this episode Becky Doyle, Head of Technical Support – SuccessFactors HCM, talks about how to transform customer experience with the help of AI

Published: 24. May 2024

Duration: 0:13:22

Transforming with our Customers

In this episode Rohan Patel, Head of Product Support - Procurement, talks about Transforming with our Customers.

Published: 21. November 2023

Duration: 0:21:44

How industries will drive tomorrow’s success

In this episode Sven Denecken, SVP and Chief Marketing and Solutions Officer for SAP Industries & CX talks about how industries will drive tomorrow’s success.

Published: 13. September 2023

Duration: 0:14:49

The Top 5 Business Transformation Challenges and How to Overcome Them

Learn in this changemakers episode about how the Top 5 Business Transformation Challenges and How to Overcome Them

Published: 7. July 2023

Duration: 0:14:54

Turn Problem Resolution Into a Positive Experience

Learn in this changemakers episode about how to turn problem resolution into a positive experience

Published: 5. June 2023

Duration: 0:22:00

SAP Mission Control Center: The Best kept Secret in the Industry

Learn in the changemakers episode about the importance of mission critical support and the role of the SAP Mission Control Center

Published: 29. November 2022

Duration: 0:14:37

How moving to cloud systems is changing the industry

In this episode Mohammed Ajouz, Head of Product Support at SAP talks about how cloud systems will change the industry and the support model.

Published: 15. September 2022

Duration: 0:22:08

Is Perfect the Enemy of Good? Debunking Myths to Build Resilient Supply Chains and Sustainable Enterprises

Starting on your journey to transform procurement functions within your company can be daunting but are you letting perfection get in the way of real progress?

Published: 20. May 2022

Duration: 0:12:05

SAP and Schaeffler – Paving The Way For Digital Transformation and Innovation Through A Strong Strategic Partnership

Paving The Way For Digital Transformation and Innovation Through A Strong Strategic Partnership

Published: 18. February 2022

Duration: 0:22:28

Mindfulness and Emotional Intelligence: The Keys to Successful Engagements in Life and Business

Listen to Andrew Simon, Director, Customer Experience Services at SAP and Peter Bostelmann, Chief Mindfulness Officer at SAP, share their positive experiences with mindfulness and emotional intelligence.

Published: 21. January 2022

Duration: 0:26:35

From Business Capability Modeling to Target Enterprise Architecture

In this episode, Timo Fassbinder discusses the benefits and importance of enterprise architecture in execution of a business strategy.

Published: 12. January 2022

Duration: 0:16:20

Maximizing the Value of Your Hybrid Multi-Cloud Solution with SAP MaxAttention

Listen as we chat with Kurt Bauer, Global SVP of Premium Engagements at SAP, to understand why so many of our customers trust SAP MaxAttention and premium engagements to help them transform into an intelligent enterprise.

Published: 2. December 2021

Duration: 0:20:45

Quantum Computing and SAP

In this episode we speak with Dr. Engelbert Quack about quantum computing and what that means for SAP and our customers.

Published: 22. November 2021

Duration: 0:17:39

Nurture Customer Advocacy, Foster Loyalty, and Drive Customer Lifetime Value this Holiday Shopping Season

In this episode, learn about how SAP Emarsys Customer Engagement empowers digital marketing leaders and business owners with an omnichannel customer engagement platform.

Published: 8. November 2021

Duration: 0:30:35

Sustainability and SAP Services

In this episode we will elaborate on and discuss the following questions: What does sustainability mean to corporations (and to us personally)? What do we need for successful economic action? How does SAP support customers with solutions and services?

Published: 15. October 2021

Duration: 0:26:49

Why we need a paradigm shift - The Quorum Principle

In this episode John Robinson discusses the systemic problems with the status quo that has existed in industry for over 30 years and advocates a highly disruptive new business model which he calls ‘The Quorum Principle’

Published: 24. September 2021

Duration: 0:28:16

The Road Map to Becoming an Intelligent Industrial Manufacturer

Listen to Georg Kube and Vahid Khamsi who will provide insight into the Road Map to Becoming an Intelligent Industrial Manufacturer

Published: 27. August 2021

Duration: 0:18:14

Diversity, Inclusion, & Equity at SAP – How We Practice What We Preach

Listen to this panel discussion featuring Margot Goodson, Dr. Lauren Bidwell, Amy Broyles, and Klaus Kampen

Published: 20. August 2021

Duration: 0:25:55

Insight into the SAP Services and Support Strategy with Michael Mahoney

This episode brings forth the SAP Services and Support strategy on shifting the mindset for transformation, working with SAP partners, and helping our customers realize valuable business outcomes and become an intelligent enterprise.

Published: 30. July 2021

Duration: 0:12:41

Move to the Cloud with SAP’s Industry Cloud

This episode is all about how to move to the Cloud with SAP Industry Cloud.

Published: 22. July 2021

Duration: 0:13:31

Changemakers Podcast - Teaser Episode

This podcast introduces game changing ideas and strategic topics from SAP Leaders, partners, and customers. People that drive a vision forward, plant ideas and execute strategies to change the game.

Published: 5. July 2021

Duration: 0:02:06

SAP Business Network: Effecting Change through Transparency, Resiliency and Sustainability

In this episode Joern Keller, Executive Vice President and Chief Product Officer, SAP Business Network, shares with us some of the recent innovations to the world’s largest business-to-business digital platform

Published: 11. September 2024 Duration: 0:18:48

Transforming Customer Experience with AI

In this episode Becky Doyle, Head of Technical Support – SuccessFactors HCM, talks about how to transform customer experience with the help of AI

Published: 24. May 2024 Duration: 0:13:22

Transforming with our Customers

In this episode Rohan Patel, Head of Product Support - Procurement, talks about Transforming with our Customers.

Published: 21. November 2023 Duration: 0:21:44

How industries will drive tomorrow’s success

In this episode Sven Denecken, SVP and Chief Marketing and Solutions Officer for SAP Industries & CX talks about how industries will drive tomorrow’s success.

Published: 13. September 2023 Duration: 0:14:49

The Top 5 Business Transformation Challenges and How to Overcome Them

Learn in this changemakers episode about how the Top 5 Business Transformation Challenges and How to Overcome Them

Published: 7. July 2023 Duration: 0:14:54

Turn Problem Resolution Into a Positive Experience

Learn in this changemakers episode about how to turn problem resolution into a positive experience

Published: 5. June 2023 Duration: 0:22:00

SAP Mission Control Center: The Best kept Secret in the Industry

Learn in the changemakers episode about the importance of mission critical support and the role of the SAP Mission Control Center

Published: 29. November 2022 Duration: 0:14:37

How moving to cloud systems is changing the industry

In this episode Mohammed Ajouz, Head of Product Support at SAP talks about how cloud systems will change the industry and the support model.

Published: 15. September 2022 Duration: 0:22:08

Is Perfect the Enemy of Good? Debunking Myths to Build Resilient Supply Chains and Sustainable Enterprises

Starting on your journey to transform procurement functions within your company can be daunting but are you letting perfection get in the way of real progress?

Published: 20. May 2022 Duration: 0:12:05

SAP and Schaeffler – Paving The Way For Digital Transformation and Innovation Through A Strong Strategic Partnership

Paving The Way For Digital Transformation and Innovation Through A Strong Strategic Partnership

Published: 18. February 2022 Duration: 0:22:28

Mindfulness and Emotional Intelligence: The Keys to Successful Engagements in Life and Business

Listen to Andrew Simon, Director, Customer Experience Services at SAP and Peter Bostelmann, Chief Mindfulness Officer at SAP, share their positive experiences with mindfulness and emotional intelligence.

Published: 21. January 2022 Duration: 0:26:35

From Business Capability Modeling to Target Enterprise Architecture

In this episode, Timo Fassbinder discusses the benefits and importance of enterprise architecture in execution of a business strategy.

Published: 12. January 2022 Duration: 0:16:20

Maximizing the Value of Your Hybrid Multi-Cloud Solution with SAP MaxAttention

Listen as we chat with Kurt Bauer, Global SVP of Premium Engagements at SAP, to understand why so many of our customers trust SAP MaxAttention and premium engagements to help them transform into an intelligent enterprise.

Published: 2. December 2021 Duration: 0:20:45

Quantum Computing and SAP

In this episode we speak with Dr. Engelbert Quack about quantum computing and what that means for SAP and our customers.

Published: 22. November 2021 Duration: 0:17:39

Nurture Customer Advocacy, Foster Loyalty, and Drive Customer Lifetime Value this Holiday Shopping Season

In this episode, learn about how SAP Emarsys Customer Engagement empowers digital marketing leaders and business owners with an omnichannel customer engagement platform.

Published: 8. November 2021 Duration: 0:30:35

Sustainability and SAP Services

In this episode we will elaborate on and discuss the following questions: What does sustainability mean to corporations (and to us personally)? What do we need for successful economic action? How does SAP support customers with solutions and services?

Published: 15. October 2021 Duration: 0:26:49

Why we need a paradigm shift - The Quorum Principle

In this episode John Robinson discusses the systemic problems with the status quo that has existed in industry for over 30 years and advocates a highly disruptive new business model which he calls ‘The Quorum Principle’

Published: 24. September 2021 Duration: 0:28:16

The Road Map to Becoming an Intelligent Industrial Manufacturer

Listen to Georg Kube and Vahid Khamsi who will provide insight into the Road Map to Becoming an Intelligent Industrial Manufacturer

Published: 27. August 2021 Duration: 0:18:14

Diversity, Inclusion, & Equity at SAP – How We Practice What We Preach

Listen to this panel discussion featuring Margot Goodson, Dr. Lauren Bidwell, Amy Broyles, and Klaus Kampen

Published: 20. August 2021 Duration: 0:25:55

Insight into the SAP Services and Support Strategy with Michael Mahoney

This episode brings forth the SAP Services and Support strategy on shifting the mindset for transformation, working with SAP partners, and helping our customers realize valuable business outcomes and become an intelligent enterprise.

Published: 30. July 2021 Duration: 0:12:41

Move to the Cloud with SAP’s Industry Cloud

This episode is all about how to move to the Cloud with SAP Industry Cloud.

Published: 22. July 2021 Duration: 0:13:31

Changemakers Podcast - Teaser Episode

This podcast introduces game changing ideas and strategic topics from SAP Leaders, partners, and customers. People that drive a vision forward, plant ideas and execute strategies to change the game.

Published: 5. July 2021 Duration: 0:02:06