Wai Bin-Lai is Director Enterprise Technology Adoption for GP Strategies in Europe. We talk with him on his view and definition of technology adoption and tactics to achieve it: Organizational change management, End-user enablement and adoption solutions, Performance support and digital adoption solutions and platforms. We also look into what GP Strategies is doing in this space in general – but also in the SAP context. GP Strategies is a so called SAP Partner Managed Cloud Partner (PMC) for SAP Enable Now and offers this as an own service called GP Wise.

Like in each podcast Wai-Bin shares his own learning experiences and tips.

Links:

GP Strategies page on Adoption https://www.gpstrategies.com/solutions/technical-performance/technology-adoption/enterprise-digital-transformation/

Wai-Bin Lai on LinkedIn: https://www.linkedin.com/in/wai-bin-lai-9174234/

GP Strategies Home Page: https://www.gpstrategies.com/

Diffusion of Innovations: https://en.wikipedia.org/wiki/Diffusion_of_innovations

Book: Roger Martin, Playing to Win: https://rogerlmartin.com/thought-pillars/strategy

70-20-10- Model: https://en.wikipedia.org/wiki/70/20/10_Model_(Learning_and_Development)

Ebbinghaus Forgetting Curve: https://en.wikipedia.org/wiki/Forgetting_curve

Podcasts on openSAP: https://open.sap.com/podcasts