The Experience Revolution – Free SAP Training

The Experience Revolution

A Podcast Series by SAP

We live in an Experience Economy and this completely changes the game for everyone; flipping businesses upside down and turning spotlights on the human experience. To avoid disruption companies need to learn how to manage experiences and as a result reimagine business models, business process and the way work is done. Discover how companies can thrive in this new economy on this podcast show. Experience matters; experience is everything.

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All Episodes

Episode 19: The Global Impact of the Coronavirus Pandemic on Building Products Industry

The Global Impact of the Coronavirus Pandemic on Building Products Industry - Guest: Ursula Gruen, Global Lead Building Products Industry SAP

Published: 24. April 2020

Duration: 0:24:07

Episode 18: The Global Impact of the Coronavirus Pandemic on Worldwide Education

The Global Impact of the Coronavirus Pandemic on Worldwide Education - Guest: Dr. Malcolm Woodfield, Global leader of SAP’s Education and Research Industry Practice

Published: 7. April 2020

Duration: 0:32:50

Episode 17: 500 Hospital Beds in 30 Minutes: How tech battles Coronavirus

500 Hospital Beds in 30 Minutes: How tech battles Coronavirus - Guest: Richard Primm, VP of Sales at SAP

Published: 6. April 2020

Duration: 0:09:18

Episode 16: Creating Purpose-led Experiences to Win Customers and Attract Next-Gen Talent

Creating Purpose-led Experiences to Win Customers and Attract Next-Gen Talent - Guest: Jesper Schleimann, Chief Innovation Officer, EMEA North, SAP

Published: 11. March 2020

Duration: 0:27:53

Episode 15: Your Digital Transformation Needs to be Powered by Experiences

Your Digital Transformation Needs to be Powered by Experiences with David Marchesseau

Published: 1. March 2020

Duration: 0:33:34

Episode 14: Using Experience to Improve Brand Loyalty

Using Experience to Improve Brand Loyalty - Guest: Alicia Tillman, SAP global CMO

Published: 17. February 2020

Duration: 0:17:22

Episode 13: How Companies Can Use Storytelling to Win Customers

How Companies Can Use Storytelling to Win Customers - Guest:Thomas Schuette, Chief Storyteller at SAP

Published: 6. February 2020

Duration: 0:36:13

Episode 12: How Companies Can Use Data to Achieve Superior Customer and Employee Experience

How Companies Can Use Data to Achieve Superior Customer and Employee Experience

Published: 15. January 2020

Duration: 0:31:33

Episode 11: How Grundfos is Pioneering the Future of B2B Customer Experience

How Grundfos is Pioneering the Future of B2B Customer Experience

Published: 7. January 2020

Duration: 0:29:16

Episode 10: How Companies Optimize the Supplier Experience to Create a Winning Customer Experience

Guest: Dr. Martin Kotula – Global VP & Head of Value Advisory for Spend Management, SAP

Published: 16. December 2019

Duration: 0:38:11

Episode 9: The Discipline of Managing Human Experiences in the Course of Doing Business

Jessica Sharman, Head of the North America XME Value Advisory team.

Published: 11. December 2019

Duration: 0:25:37

Episode 8: Customer Success is Directly Linked to the Experiences Companies Deliver

Customer Success is Directly Linked to the Experiences Companies Deliver - Martin Mrugal

Published: 5. December 2019

Duration: 0:28:31

Episode 7: The New Competition Isn’t Other Companies, It’s the Last Experience They Provided

The New Competition Isn’t Other Companies, It’s the Last Experience They Provided - Bob Evans

Published: 26. November 2019

Duration: 0:39:24

Episode 6: How Food Packaging Giant Tetra Pak Combines X- and O-Data

How Food Packaging Giant Tetra Pak Combines X- and O-Data

Published: 25. October 2019

Duration: 0:20:05

Episode 5: Digital Transformation Has Automated Businesses

Digital Transformation Has Automated Businesses, The Next Step Is to Re-Humanize

Published: 25. October 2019

Duration: 0:25:34

Episode 4: Experience Management: Jumpstarting Your Transformation

Experience Management: Jumpstarting Your Transformation

Published: 25. October 2019

Duration: 0:20:32

Episode 3: Experience-Driven Disruption in the Automotive Industry

The Evolution and Disruption of the Automotive Industry in the Experience Economy with David Mingle and Ellen Sasson

Published: 26. August 2019

Duration: 0:29:28

Episode 2: Creating Value in the Experience Economy

Unlocking the Value of Experience Management in the world of Business with Aditi Chhaya

Published: 26. August 2019

Duration: 0:18:20

Episode 1: What is the Experience Economy?

What is the Experience Economy and why Does Experience Matter with Timo Elliott

Published: 26. August 2019

Duration: 0:29:33

Episode 19: The Global Impact of the Coronavirus Pandemic on Building Products Industry

The Global Impact of the Coronavirus Pandemic on Building Products Industry - Guest: Ursula Gruen, Global Lead Building Products Industry SAP
Published: 24. April 2020 Duration: 0:24:07

Episode 18: The Global Impact of the Coronavirus Pandemic on Worldwide Education

The Global Impact of the Coronavirus Pandemic on Worldwide Education - Guest: Dr. Malcolm Woodfield, Global leader of SAP’s Education and Research Industry Practice
Published: 7. April 2020 Duration: 0:32:50

Episode 17: 500 Hospital Beds in 30 Minutes: How tech battles Coronavirus

500 Hospital Beds in 30 Minutes: How tech battles Coronavirus - Guest: Richard Primm, VP of Sales at SAP
Published: 6. April 2020 Duration: 0:09:18

Episode 16: Creating Purpose-led Experiences to Win Customers and Attract Next-Gen Talent

Creating Purpose-led Experiences to Win Customers and Attract Next-Gen Talent - Guest: Jesper Schleimann, Chief Innovation Officer, EMEA North, SAP
Published: 11. March 2020 Duration: 0:27:53

Episode 15: Your Digital Transformation Needs to be Powered by Experiences

Your Digital Transformation Needs to be Powered by Experiences with David Marchesseau
Published: 1. March 2020 Duration: 0:33:34

Episode 14: Using Experience to Improve Brand Loyalty

Using Experience to Improve Brand Loyalty - Guest: Alicia Tillman, SAP global CMO
Published: 17. February 2020 Duration: 0:17:22

Episode 13: How Companies Can Use Storytelling to Win Customers

How Companies Can Use Storytelling to Win Customers - Guest:Thomas Schuette, Chief Storyteller at SAP
Published: 6. February 2020 Duration: 0:36:13

Episode 12: How Companies Can Use Data to Achieve Superior Customer and Employee Experience

How Companies Can Use Data to Achieve Superior Customer and Employee Experience
Published: 15. January 2020 Duration: 0:31:33

Episode 11: How Grundfos is Pioneering the Future of B2B Customer Experience

How Grundfos is Pioneering the Future of B2B Customer Experience
Published: 7. January 2020 Duration: 0:29:16

Episode 10: How Companies Optimize the Supplier Experience to Create a Winning Customer Experience

Guest: Dr. Martin Kotula – Global VP & Head of Value Advisory for Spend Management, SAP
Published: 16. December 2019 Duration: 0:38:11

Episode 9: The Discipline of Managing Human Experiences in the Course of Doing Business

Jessica Sharman, Head of the North America XME Value Advisory team.
Published: 11. December 2019 Duration: 0:25:37

Episode 8: Customer Success is Directly Linked to the Experiences Companies Deliver

Customer Success is Directly Linked to the Experiences Companies Deliver - Martin Mrugal
Published: 5. December 2019 Duration: 0:28:31

Episode 7: The New Competition Isn’t Other Companies, It’s the Last Experience They Provided

The New Competition Isn’t Other Companies, It’s the Last Experience They Provided - Bob Evans
Published: 26. November 2019 Duration: 0:39:24

Episode 6: How Food Packaging Giant Tetra Pak Combines X- and O-Data

How Food Packaging Giant Tetra Pak Combines X- and O-Data
Published: 25. October 2019 Duration: 0:20:05

Episode 5: Digital Transformation Has Automated Businesses

Digital Transformation Has Automated Businesses, The Next Step Is to Re-Humanize
Published: 25. October 2019 Duration: 0:25:34

Episode 4: Experience Management: Jumpstarting Your Transformation

Experience Management: Jumpstarting Your Transformation
Published: 25. October 2019 Duration: 0:20:32

Episode 3: Experience-Driven Disruption in the Automotive Industry

The Evolution and Disruption of the Automotive Industry in the Experience Economy with David Mingle and Ellen Sasson
Published: 26. August 2019 Duration: 0:29:28

Episode 2: Creating Value in the Experience Economy

Unlocking the Value of Experience Management in the world of Business with Aditi Chhaya
Published: 26. August 2019 Duration: 0:18:20

Episode 1: What is the Experience Economy?

What is the Experience Economy and why Does Experience Matter with Timo Elliott
Published: 26. August 2019 Duration: 0:29:33