A Podcast Series by SAP
We live in an Experience Economy and this completely changes the game for everyone; flipping businesses upside down and turning spotlights on the human experience. To avoid disruption companies need to learn how to manage experiences and as a result reimagine business models, business process and the way work is done. Discover how companies can thrive in this new economy on this podcast show. Experience matters; experience is everything.
Episode 19: The Global Impact of the Coronavirus Pandemic on Building Products IndustryThe Global Impact of the Coronavirus Pandemic on Building Products Industry - Guest: Ursula Gruen, Global Lead Building Products Industry SAP Published: 24. April 2020 Duration: 0:24:07 |
Episode 18: The Global Impact of the Coronavirus Pandemic on Worldwide EducationThe Global Impact of the Coronavirus Pandemic on Worldwide Education - Guest: Dr. Malcolm Woodfield, Global leader of SAP’s Education and Research Industry Practice Published: 7. April 2020 Duration: 0:32:50 |
Episode 17: 500 Hospital Beds in 30 Minutes: How tech battles Coronavirus500 Hospital Beds in 30 Minutes: How tech battles Coronavirus - Guest: Richard Primm, VP of Sales at SAP Published: 6. April 2020 Duration: 0:09:18 |
Episode 16: Creating Purpose-led Experiences to Win Customers and Attract Next-Gen TalentCreating Purpose-led Experiences to Win Customers and Attract Next-Gen Talent - Guest: Jesper Schleimann, Chief Innovation Officer, EMEA North, SAP Published: 11. March 2020 Duration: 0:27:53 |
Episode 15: Your Digital Transformation Needs to be Powered by ExperiencesYour Digital Transformation Needs to be Powered by Experiences with David Marchesseau Published: 1. March 2020 Duration: 0:33:34 |
Episode 14: Using Experience to Improve Brand LoyaltyUsing Experience to Improve Brand Loyalty - Guest: Alicia Tillman, SAP global CMO Published: 17. February 2020 Duration: 0:17:22 |
Episode 13: How Companies Can Use Storytelling to Win CustomersHow Companies Can Use Storytelling to Win Customers - Guest:Thomas Schuette, Chief Storyteller at SAP Published: 6. February 2020 Duration: 0:36:13 |
Episode 12: How Companies Can Use Data to Achieve Superior Customer and Employee ExperienceHow Companies Can Use Data to Achieve Superior Customer and Employee Experience Published: 15. January 2020 Duration: 0:31:33 |
Episode 11: How Grundfos is Pioneering the Future of B2B Customer ExperienceHow Grundfos is Pioneering the Future of B2B Customer Experience Published: 7. January 2020 Duration: 0:29:16 |
Episode 10: How Companies Optimize the Supplier Experience to Create a Winning Customer ExperienceGuest: Dr. Martin Kotula – Global VP & Head of Value Advisory for Spend Management, SAP Published: 16. December 2019 Duration: 0:38:11 |
Episode 9: The Discipline of Managing Human Experiences in the Course of Doing BusinessJessica Sharman, Head of the North America XME Value Advisory team. Published: 11. December 2019 Duration: 0:25:37 |
Episode 8: Customer Success is Directly Linked to the Experiences Companies DeliverCustomer Success is Directly Linked to the Experiences Companies Deliver - Martin Mrugal Published: 5. December 2019 Duration: 0:28:31 |
Episode 7: The New Competition Isn’t Other Companies, It’s the Last Experience They ProvidedThe New Competition Isn’t Other Companies, It’s the Last Experience They Provided - Bob Evans Published: 26. November 2019 Duration: 0:39:24 |
Episode 6: How Food Packaging Giant Tetra Pak Combines X- and O-DataHow Food Packaging Giant Tetra Pak Combines X- and O-Data Published: 25. October 2019 Duration: 0:20:05 |
Episode 5: Digital Transformation Has Automated BusinessesDigital Transformation Has Automated Businesses, The Next Step Is to Re-Humanize Published: 25. October 2019 Duration: 0:25:34 |
Episode 4: Experience Management: Jumpstarting Your TransformationExperience Management: Jumpstarting Your Transformation Published: 25. October 2019 Duration: 0:20:32 |
Episode 3: Experience-Driven Disruption in the Automotive IndustryThe Evolution and Disruption of the Automotive Industry in the Experience Economy with David Mingle and Ellen Sasson Published: 26. August 2019 Duration: 0:29:28 |
Episode 2: Creating Value in the Experience EconomyUnlocking the Value of Experience Management in the world of Business with Aditi Chhaya Published: 26. August 2019 Duration: 0:18:20 |
Episode 1: What is the Experience Economy?What is the Experience Economy and why Does Experience Matter with Timo Elliott Published: 26. August 2019 Duration: 0:29:33 |
