In the debut of our mini series “Tales from the Go Live”, David Chaviano welcomes SAP partner consultant Rebecca Murray from Syntax. Rebecca shares how her team delivered a GROW with SAP deployment to a customer whose main operations sat deep in northern Canada. Rebecca outlines the GROW with SAP methodology; leading with best practices in S/4HANA Public Cloud, layering minimal customer-specific configuration, and pairing it with SuccessFactors reaching every employee. Over 14 months, a lean team of 12 specialists implemented and rolled out ERP and HR capabilities with mostly remote delivery, targeted on-site visits, and post–go-live hypercare to stabilize payroll, billing, and period-end close.
Rebeccas biggest lesson learned: active listening is crutial when tailoring best practices to a customer’s definition of success. For newcomers, she advises exploring different roles (technical, functional, strategic, customer-facing) and following your curiosity to build a rewarding SAP career.

Rebecca Murray on LinkedIn: https://www.linkedin.com/in/rebeccamurrayhcm/
GROW with SAP: https://www.sap.com/products/erp/grow.html
Syntax: https://www.syntax.com/

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