We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Gift / Personalization / Special Requests] Can I request expedited shipping?
Yes, select express options at checkout for 2-3 day delivery; extra fees apply.

[Order Modification / Cancellation] What if I need to cancel a pre-order?
Pre-orders can be canceled before processing; full refund issued if within policy window.

[Shipping / Delivery / ETA / Tracking] What if my delivery is delayed?
Track via provided link; contact support for updates or compensation if beyond ETA.

[After-sales / Returns / Refunds / Exchange] Are there restocking fees?
No restocking fees for returns in original condition; shipping costs are non-refundable.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)