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Future of Consumer and Retail

Future of Consumer and Retail Podcast

​Welcome to the Future of Consumer and Retail Podcast, where we host engaging conversations with Thought Leaders from across the Retail and Consumer industries, including concise highlights from the latest events, solutions, innovations, and strategies, so you can keep a finger on the pulse of the leading trends in the marketplace. For the latest updates, subscribe to our series on your favorite podcast platform. Thanks for tuning in – we look forward to sharing with you in the future.

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Moments that Matter in Consumer Goods (Diageo, Part 2)

Tune in for part 2 of our discussion of Moments that Matter in the Consumer Journey, with our special guest Efrain Rosario from Diageo, a global leader in premium drinks, with iconic brands such as Johnnie Walker, Smirnoff, Guinness, and more.

Published: 28. March 2023

Duration: 0:22:43

Winning Retail Strategies for 2023 Growth (Part 2)

Continued themes across retailers, events, analysts, and research, hear leader’s success in supply chain agility, the metaverse, sustainability, social responsibility, and people, process, and technology, with experts in CX, CPG, Fashion, and Tech.

Published: 6. March 2023

Duration: 0:14:36

Winning Retail Strategies for 2023 Growth (Part 1)

The dust has settled from NRF 2023, let’s explore themes across retailers, events, analysts, and research. With experts in CX, CPG, Fashion, and Tech discussing the latest in consumer behavior, personalization, loyalty, omnichannel, and customer data.

Published: 1. March 2023

Duration: 0:15:10

Top Highlights From The 2022 Consumer Sales & Marketing Summit

Concise event coverage of the 2022 CGSM conference. Hear executive insights and strategies from top consumer products companies with Industry Advisors Jon Dano, Paul Larson, and Sunny Neely, and Matt Gardner.

Published: 19. December 2022

Duration: 0:25:04

Moments that Matter in Consumer Goods (Diageo, Part 1)

An inside look at the moments that matter in the consumer shopping journey, with our special guest from Diageo, one of the world's leading alcoholic beverage companies, with top-selling brands, including Johnnie Walker, Smirnoff, Guinness, and more.

Published: 30. November 2022

Duration: 0:17:33

Top Brand and Retail Highlights from The Lead Innovation Summit 2022

Concise insights and commentary from The Lead Innovation Summit 2022. Hear highlights and takeaways from expert advisors Robin Barrett Wilson, Oliver Stocks, and Matt Gardner on sessions featuring executives from top consumer and retail companies.

Published: 3. August 2022

Duration: 0:23:13

Top Highlights From The 2022 Analytics Unite Conference

Concise event coverage of the 2022 Analytics Unite conference. Hear insights and takeaways from expert advisors John Buckley, Reshma Imamudeen, Todd Hassell, and Evan Bowler on sessions featuring executives from top consumer and retail companies.

Published: 11. July 2022

Duration: 0:25:22

How Top Brands are Taking on Sustainability

Leading Brands are developing key strategies to prioritize initiatives, leverage technology, and work holistically inside and outside of their organizations. Listen in on the discussion with experts Robin Barrett Wilson, Sonal Gandhi, and Matt Gardner.

Published: 8. June 2022

Duration: 0:17:40

Key Strategies for Navigating Promotion Challenges in 2022

Part 2 of 2 - Key Strategies and Cross-Functional Best Practices from the 2022 Promotion Optimization Institute (POI) Spring Hybrid Summit event in Chicago with SAP Advisors John Buckley, Sunny Neely, Tiran Avdar, and Jon Dano

Published: 23. May 2022

Duration: 0:18:01

Your 2022 Survival Guide for Promotion and Price Optimization

Part 1 of 2 - Top Themes and Insights from the 2022 Promotion Optimization Institute (POI) Spring Hybrid Summit event in Chicago with SAP Advisors John Buckley, Sunny Neely, Tiran Avdar, and Jon Dano

Published: 11. May 2022

Duration: 0:23:28

2022 Focus Areas in Consumer Products

Gain real insights into how consumer companies across the value chain are rethinking their strategy, leveraging the latest technologies to drive meaningful results. The food system is being reimagined, how are you responding?

Published: 18. March 2022

Duration: 0:16:32

2022 Focus Areas in the Grocery Industry

Today's grocery retailers are rated by the unique values and personal preferences of digitally-mature customers. To remain relevant in 2022, grocers must focus on key strategies discussed by retail advisors David Gruehn, Randy Evins, and Matt Gardner.

Published: 15. March 2022

Duration: 0:18:38

Building Action-Oriented CDPs: Manage Consumer Data for Maximum Market Impact

Many CPG companies are using Customer Data Platforms (CDPs) to bring everything together. Join SAP experts Ratul Shah, Sunny Neely, Ritu Saluja and Javier Flores as they outline strategies, use cases, and KPIs to build action-oriented CDPs.

Published: 28. February 2022

Duration: 0:26:03

Top Highlights From The 2021 Consumer Sales and Marketing Summit

Concise event coverage of the 2021 CGSM conference. Hear insights and takeaways from Industry Advisors Jon Dano, Paul Larson, Sunny Neely, and Matt Gardner on sessions featuring executives from top consumer products companies.

Published: 21. January 2022

Duration: 0:18:42

Earning Customer Trust (Part 3 of The Customer Channel)

Today’s retail customers select only those businesses that know them personally and earn their trust. Listen in on retail experts David Gruehn and Randy Evins to discover how to earn the trust essential to lasting customer loyalty.

Published: 23. December 2021

Duration: 0:15:59

Front-Office Back-Office Convergence: What this means for Brand Managers

As the Consumer Products industry faces unprecedented changes, Marketing and Sales are increasingly reliant on tight back-office integration. Brand managers must lead end to end cross-functional digital transformation to achieve consumer-centric success.

Published: 13. December 2021

Duration: 0:23:33

The Five Strategic Initiatives on Every CEO's Agenda

Five topics that are top-of-mind for every Consumer Products CEO. The Consumer Products business is changing rapidly due to shifting consumer habits and the effects of the pandemic. Listen in for key insights to find your most resilient path forward.

Published: 3. December 2021

Duration: 0:10:02

Achieving a Single View of the Business (Part 2 of The Customer Channel)

Reimagining your business model to meet customers’ expectations can boost loyalty, revenue, margins, and sustainability. But how do you know what your customers want today – let alone what they’ll want tomorrow?

Published: 8. November 2021

Duration: 0:19:02

Resilient Planning in Times of Chaos

With the chaos of today’s supply chain and consumer behaviors ever evolving, hear how leading retailers are blending the art and science of planning to optimize inventory, increase customer satisfaction, maximize revenues, and minimize waste.

Published: 27. October 2021

Duration: 0:13:45

The latest in grocery from the 2021 Grocery Shop Conference in Las Vegas, NV

Concise event coverage of the 2021 Grocery Shop conference on site in Mandalay Bay, Las Vegas. Hear insights and takeaways from sessions featuring executives from Kroger, Albertsons, 7-Eleven, Campbell, Amazon, Colgate, Target, Kellogg's and more.

Published: 14. October 2021

Duration: 0:17:18

Key Insights from the 2021 RCC Retail Council of Canada Store Conference

Concise event coverage of the RCC Store conference. Hear insights and takeaways from sessions featuring executives from Walmart, Best Buy, Lowe's, Pinterest, Sephora, Google, SAP, Shopify and more.

Published: 8. October 2021

Duration: 0:21:03

The Customer Channel: Five Pillars of Adaptive Retailing

Adapting your business to be in lockstep with evolving consumer expectations has proven to increase loyalty and customer lifetime value. Learn the Five Pillars of Adaptive Retailing to start making the right changes to ensure you Lead, Today and Tomorrow.

Published: 17. September 2021

Duration: 0:19:12

Top Highlights From The 2021 Global Retailing Ideas Summit

Concise event coverage of the Global Retailing Ideas Summit, hosted at the Terry J. Lundgren Center for Retailing at the University of Arizona. Hear insights and takeaways from sessions featuring executives from Best Buy, Target, Tommy Hilfiger, and more.

Published: 20. July 2021

Duration: 0:20:00

Grocery Tackles Omni-channel, Cooking at Home, Food as Medicine, and Social Justice at FMI Midsummer

Concise event coverage of FMI Midsummer, facilitated by the Food Industry Association. Hear insights and takeaways from sessions featuring executives from The Kroger Co, Albertsons, Nestle USA, Martins, H-E-B, McKinsey, Ahold Delhaize USA, FMI and more.

Published: 12. July 2021

Duration: 0:14:01

Direct-to-Consumer: Strategies for a New Digital World and Evolving Consumer (Day 5 at NRF Retail Converge)

Concise "Day 5" coverage of NRF Retail Converge. Insights and takeaways from sessions featuring executives from Under Amour, Nordstrom Rack, Dick's Sporting Goods, Diane Von Furstenberg, PVH, Wayfair, and more. Produced in partnership with NRF.

Published: 26. June 2021

Duration: 0:14:22

The Heart of Business: Leadership Principles for the Next Era of Capitalism (Day 4 at NRF Retail Converge)

Concise "Day 4" coverage of NRF Retail Converge. Insights and takeaways from sessions featuring executives from Macy's, Sally Beauty, Alibaba, Williams-Sonoma, C&A, Tractor Supply Company, and more. Produced in partnership with NRF.

Published: 25. June 2021

Duration: 0:12:30

Digital Transformation: Blurring the Physical and Digital Worlds (Day 3 at NRF Retail Converge)

Concise "Day 3" coverage of NRF Retail Converge. Insights and takeaways from sessions featuring executives from Bed Bath & Beyond, Kohls, Ralph Lauren, Sam's Club, M.Gemi, GNC, RIE, VF Corp, and more. Produced in partnership with NRF.

Published: 24. June 2021

Duration: 0:16:54

Operational Excellence At the Speed of Retail (Day 2 at NRF Retail Converge)

Concise "Day 2" coverage of NRF Retail Converge. Insights and takeaways from sessions featuring executives from Albertsons, UPS, Tapestry, Hollister, CVS, Kate Spade New York, Zulily, Recurate, and more. Produced in partnership with NRF.

Published: 23. June 2021

Duration: 0:14:28

Retail's Future Outlook after a Challenging Year (NRF Retail Converge Day 1)

Concise "Day 1" coverage of NRF Retail Converge. Insights and takeaways from sessions featuring executives from Walmart, Cartier, Levi’s, Crate & Barrel, Sephora, Best Buy, Neiman Marcus, the Obama Administration, The Gap, Pinterest, and more.

Published: 22. June 2021

Duration: 0:11:53

Welcome to the Future of Consumer and Retail Podcast

Hosting engaging conversations with thought leaders from across the Retail and Consumer industry ecosystem

Published: 11. June 2021

Duration: 0:00:38

Moments that Matter in Consumer Goods (Diageo, Part 2)

Tune in for part 2 of our discussion of Moments that Matter in the Consumer Journey, with our special guest Efrain Rosario from Diageo, a global leader in premium drinks, with iconic brands such as Johnnie Walker, Smirnoff, Guinness, and more.

Published: 28. March 2023 Duration: 0:22:43

Winning Retail Strategies for 2023 Growth (Part 2)

Continued themes across retailers, events, analysts, and research, hear leader’s success in supply chain agility, the metaverse, sustainability, social responsibility, and people, process, and technology, with experts in CX, CPG, Fashion, and Tech.

Published: 6. March 2023 Duration: 0:14:36

Winning Retail Strategies for 2023 Growth (Part 1)

The dust has settled from NRF 2023, let’s explore themes across retailers, events, analysts, and research. With experts in CX, CPG, Fashion, and Tech discussing the latest in consumer behavior, personalization, loyalty, omnichannel, and customer data.

Published: 1. March 2023 Duration: 0:15:10

Top Highlights From The 2022 Consumer Sales & Marketing Summit

Concise event coverage of the 2022 CGSM conference. Hear executive insights and strategies from top consumer products companies with Industry Advisors Jon Dano, Paul Larson, and Sunny Neely, and Matt Gardner.

Published: 19. December 2022 Duration: 0:25:04

Moments that Matter in Consumer Goods (Diageo, Part 1)

An inside look at the moments that matter in the consumer shopping journey, with our special guest from Diageo, one of the world's leading alcoholic beverage companies, with top-selling brands, including Johnnie Walker, Smirnoff, Guinness, and more.

Published: 30. November 2022 Duration: 0:17:33

Top Brand and Retail Highlights from The Lead Innovation Summit 2022

Concise insights and commentary from The Lead Innovation Summit 2022. Hear highlights and takeaways from expert advisors Robin Barrett Wilson, Oliver Stocks, and Matt Gardner on sessions featuring executives from top consumer and retail companies.

Published: 3. August 2022 Duration: 0:23:13

Top Highlights From The 2022 Analytics Unite Conference

Concise event coverage of the 2022 Analytics Unite conference. Hear insights and takeaways from expert advisors John Buckley, Reshma Imamudeen, Todd Hassell, and Evan Bowler on sessions featuring executives from top consumer and retail companies.

Published: 11. July 2022 Duration: 0:25:22

How Top Brands are Taking on Sustainability

Leading Brands are developing key strategies to prioritize initiatives, leverage technology, and work holistically inside and outside of their organizations. Listen in on the discussion with experts Robin Barrett Wilson, Sonal Gandhi, and Matt Gardner.

Published: 8. June 2022 Duration: 0:17:40

Key Strategies for Navigating Promotion Challenges in 2022

Part 2 of 2 - Key Strategies and Cross-Functional Best Practices from the 2022 Promotion Optimization Institute (POI) Spring Hybrid Summit event in Chicago with SAP Advisors John Buckley, Sunny Neely, Tiran Avdar, and Jon Dano

Published: 23. May 2022 Duration: 0:18:01

Your 2022 Survival Guide for Promotion and Price Optimization

Part 1 of 2 - Top Themes and Insights from the 2022 Promotion Optimization Institute (POI) Spring Hybrid Summit event in Chicago with SAP Advisors John Buckley, Sunny Neely, Tiran Avdar, and Jon Dano

Published: 11. May 2022 Duration: 0:23:28

2022 Focus Areas in Consumer Products

Gain real insights into how consumer companies across the value chain are rethinking their strategy, leveraging the latest technologies to drive meaningful results. The food system is being reimagined, how are you responding?

Published: 18. March 2022 Duration: 0:16:32

2022 Focus Areas in the Grocery Industry

Today's grocery retailers are rated by the unique values and personal preferences of digitally-mature customers. To remain relevant in 2022, grocers must focus on key strategies discussed by retail advisors David Gruehn, Randy Evins, and Matt Gardner.

Published: 15. March 2022 Duration: 0:18:38

Building Action-Oriented CDPs: Manage Consumer Data for Maximum Market Impact

Many CPG companies are using Customer Data Platforms (CDPs) to bring everything together. Join SAP experts Ratul Shah, Sunny Neely, Ritu Saluja and Javier Flores as they outline strategies, use cases, and KPIs to build action-oriented CDPs.

Published: 28. February 2022 Duration: 0:26:03

Top Highlights From The 2021 Consumer Sales and Marketing Summit

Concise event coverage of the 2021 CGSM conference. Hear insights and takeaways from Industry Advisors Jon Dano, Paul Larson, Sunny Neely, and Matt Gardner on sessions featuring executives from top consumer products companies.

Published: 21. January 2022 Duration: 0:18:42

Earning Customer Trust (Part 3 of The Customer Channel)

Today’s retail customers select only those businesses that know them personally and earn their trust. Listen in on retail experts David Gruehn and Randy Evins to discover how to earn the trust essential to lasting customer loyalty.

Published: 23. December 2021 Duration: 0:15:59

Front-Office Back-Office Convergence: What this means for Brand Managers

As the Consumer Products industry faces unprecedented changes, Marketing and Sales are increasingly reliant on tight back-office integration. Brand managers must lead end to end cross-functional digital transformation to achieve consumer-centric success.

Published: 13. December 2021 Duration: 0:23:33

The Five Strategic Initiatives on Every CEO's Agenda

Five topics that are top-of-mind for every Consumer Products CEO. The Consumer Products business is changing rapidly due to shifting consumer habits and the effects of the pandemic. Listen in for key insights to find your most resilient path forward.

Published: 3. December 2021 Duration: 0:10:02

Achieving a Single View of the Business (Part 2 of The Customer Channel)

Reimagining your business model to meet customers’ expectations can boost loyalty, revenue, margins, and sustainability. But how do you know what your customers want today – let alone what they’ll want tomorrow?

Published: 8. November 2021 Duration: 0:19:02

Resilient Planning in Times of Chaos

With the chaos of today’s supply chain and consumer behaviors ever evolving, hear how leading retailers are blending the art and science of planning to optimize inventory, increase customer satisfaction, maximize revenues, and minimize waste.

Published: 27. October 2021 Duration: 0:13:45

The latest in grocery from the 2021 Grocery Shop Conference in Las Vegas, NV

Concise event coverage of the 2021 Grocery Shop conference on site in Mandalay Bay, Las Vegas. Hear insights and takeaways from sessions featuring executives from Kroger, Albertsons, 7-Eleven, Campbell, Amazon, Colgate, Target, Kellogg's and more.

Published: 14. October 2021 Duration: 0:17:18

Key Insights from the 2021 RCC Retail Council of Canada Store Conference

Concise event coverage of the RCC Store conference. Hear insights and takeaways from sessions featuring executives from Walmart, Best Buy, Lowe's, Pinterest, Sephora, Google, SAP, Shopify and more.

Published: 8. October 2021 Duration: 0:21:03

The Customer Channel: Five Pillars of Adaptive Retailing

Adapting your business to be in lockstep with evolving consumer expectations has proven to increase loyalty and customer lifetime value. Learn the Five Pillars of Adaptive Retailing to start making the right changes to ensure you Lead, Today and Tomorrow.

Published: 17. September 2021 Duration: 0:19:12

Top Highlights From The 2021 Global Retailing Ideas Summit

Concise event coverage of the Global Retailing Ideas Summit, hosted at the Terry J. Lundgren Center for Retailing at the University of Arizona. Hear insights and takeaways from sessions featuring executives from Best Buy, Target, Tommy Hilfiger, and more.

Published: 20. July 2021 Duration: 0:20:00

Grocery Tackles Omni-channel, Cooking at Home, Food as Medicine, and Social Justice at FMI Midsummer

Concise event coverage of FMI Midsummer, facilitated by the Food Industry Association. Hear insights and takeaways from sessions featuring executives from The Kroger Co, Albertsons, Nestle USA, Martins, H-E-B, McKinsey, Ahold Delhaize USA, FMI and more.

Published: 12. July 2021 Duration: 0:14:01

Direct-to-Consumer: Strategies for a New Digital World and Evolving Consumer (Day 5 at NRF Retail Converge)

Concise "Day 5" coverage of NRF Retail Converge. Insights and takeaways from sessions featuring executives from Under Amour, Nordstrom Rack, Dick's Sporting Goods, Diane Von Furstenberg, PVH, Wayfair, and more. Produced in partnership with NRF.

Published: 26. June 2021 Duration: 0:14:22

The Heart of Business: Leadership Principles for the Next Era of Capitalism (Day 4 at NRF Retail Converge)

Concise "Day 4" coverage of NRF Retail Converge. Insights and takeaways from sessions featuring executives from Macy's, Sally Beauty, Alibaba, Williams-Sonoma, C&A, Tractor Supply Company, and more. Produced in partnership with NRF.

Published: 25. June 2021 Duration: 0:12:30

Digital Transformation: Blurring the Physical and Digital Worlds (Day 3 at NRF Retail Converge)

Concise "Day 3" coverage of NRF Retail Converge. Insights and takeaways from sessions featuring executives from Bed Bath & Beyond, Kohls, Ralph Lauren, Sam's Club, M.Gemi, GNC, RIE, VF Corp, and more. Produced in partnership with NRF.

Published: 24. June 2021 Duration: 0:16:54

Operational Excellence At the Speed of Retail (Day 2 at NRF Retail Converge)

Concise "Day 2" coverage of NRF Retail Converge. Insights and takeaways from sessions featuring executives from Albertsons, UPS, Tapestry, Hollister, CVS, Kate Spade New York, Zulily, Recurate, and more. Produced in partnership with NRF.

Published: 23. June 2021 Duration: 0:14:28

Retail's Future Outlook after a Challenging Year (NRF Retail Converge Day 1)

Concise "Day 1" coverage of NRF Retail Converge. Insights and takeaways from sessions featuring executives from Walmart, Cartier, Levi’s, Crate & Barrel, Sephora, Best Buy, Neiman Marcus, the Obama Administration, The Gap, Pinterest, and more.

Published: 22. June 2021 Duration: 0:11:53

Welcome to the Future of Consumer and Retail Podcast

Hosting engaging conversations with thought leaders from across the Retail and Consumer industry ecosystem

Published: 11. June 2021 Duration: 0:00:38